We ship anywhere in the continental United States via standard UPS ground service as well as offering next day, 2 day or 3 day services using ups real time rates. If you place an item in the cart and place your zip code/state in the edit shipping section you can calculate shipping. However, shipping is not immediate see below.
We try to ship all orders within Three to Four working days if humanly possible. Some items and situations may delay shipping longer. If the item you ordered is out or delayed we’ll try to let you know as soon as possible. On average 25% of all orders go out the same day or the next business day. 25% go out within 2 days, 25% within 3 days and the remaining 25% in 4-6 days if there are no delays or backorder issues. Please Plan accordingly. It helps us if you tell us how soon you need the merchandise (in the comments section).
We do not ship USPS within the United States.
**We do not ship to PO boxes**.
We also have a new priority shipping fee that we use to cover the manufacturers fees and it allows us in many case to ship your order 1-3 days sooner than normal.
We do not use FedEx air or ground services. We will not accept FedEx deliveries or FedEx numbers for freight charges
We ship to APO/FPO military mail addresses. Use APO as the city and AE etc for the state.
**We ship to the United States, Canada and the military mail system (APO) for credit card orders.**
**We do not ship credit card orders to foreign countries. We do not take credit cards issued outside the US.**
**We do take western union or wire transfers for foreign shipments only.**
Credit Card Charges- Please note that we will obtain immediate authorization from your card issuing bank to reserve funds for your purchase. However, your card will not be charged until your order is ready to ship. (Larger bulk orders may be subject to immediate charge.)
Declined orders may experience what appears to be a charge but which will be dropped of the account within a period of days. Do not call us if this happens. Call your bank we have no control over these charges.
We accept any unused returns for 60 days except cloth, fabric, camo netting or mosquito netting that is cut to size. If you do not keep any items we charge a restocking fee of 15%. If you keep some items and return some you get will be charged a restocking fee on the items returned.
All Items cut to size (includes camo netting, camo cloth and mosquito netting products) all sales are final we will not accept returns.
Any items sent back after 60 days all returns will be for store credit only.
We will not refund the shipping costs to you or the shipping costs for you to return the item to us. This return policy is only for items that are returned in unused condition (Any used items will be evaluated on a case by case basis).
The RA number for returns and exchanges is the order number — please call or email if you can not find it.
Exchanges-We will charge you a second return shipping charge to get the item(s) to you. You will also have to pay for the shipping of the items back to us. There will be no 15% re-stocking fee as long as it is an even exchange.
Time limit for returns for refund effective is 60 days from the date of purchase. We will accept no returns for refund over that time limit. We will do exchanges on unused merchandise with proper documentation only.
We do not sell or share personal or sale information with any outside organizations. All information is used to contact you concerning you purchase. We also email weekly offers which you can decline to receive or opt out of.
This policy is updated as of May 18th, 2010.